The agreement between you and Al Aliyah Supermarket.
These are the terms for using this website and buying from Al Aliyah Supermarket.
Al Aliyah Supermarket operates this website. By visiting the site or buying something from us, you agree to these Terms of Service, along with any additional terms and policies referenced here or linked from here, and these Terms apply to everyone who uses the site — visitors, customers, vendors and anyone who submits content. Read these Terms carefully before using the site: if you do not agree to them, do not access the website or use its services. If accepting these Terms is treated as accepting an offer, that acceptance is limited strictly to these Terms. Any new features or tools we add to the store are also covered by these Terms. We may update these Terms at any time by posting the changes here, the current version is always the one on this page, and continuing to use the site after a change means you accept it — so check back periodically. The store runs on our own website and systems.
By agreeing to these Terms, you confirm that you are at least the legal age of majority where you live, or that you have a parent or guardian’s consent for a minor to use the site. You must not use our products for any illegal or unauthorised purpose, and you must not break any law that applies to you, including copyright law. You must not send us worms, viruses or any other destructive code. Breaking any of these Terms ends your access to our services immediately.
We can refuse service to anyone, for any reason, at any time. Information you send us may travel over different networks unencrypted, and may be adapted to fit the technical needs of those networks or devices — except your card details, which are always encrypted in transit. You agree not to copy, resell or otherwise exploit any part of the Service, or any way of contacting us through it, without our written permission. The headings in these Terms are for convenience only and do not affect their meaning.
We are not responsible if information on this site turns out to be inaccurate, incomplete or out of date. It is provided for general information only — do not rely on it as your sole basis for a decision without checking a more current or complete source, and any reliance is at your own risk. Some information on the site may be historical and is kept for reference only, not because it is current. We can change the site’s contents at any time and are not obliged to update anything, so it is your responsibility to keep an eye on changes.
Prices can change without notice. We can modify or discontinue the Service, or any part of it, at any time without notice, and we are not liable to you or anyone else for doing so.
Some products or services are only available online, may be limited in quantity, and can only be returned or exchanged under our Refund and Returns Policy. We try to show product colours and images as accurately as we can, but we cannot guarantee your screen will display them exactly true to life. We may limit sales of any product or service by person, region or jurisdiction, limit quantities, or discontinue a product, at our discretion and without notice; product descriptions and pricing can also change at any time. Any offer made on this site is void where prohibited by law. We do not guarantee that a product, service or piece of information will meet your expectations, or that every error will be corrected.
We can refuse any order, and can limit or cancel the quantities bought per person, household or order — including orders that share an account, card, or billing or shipping address. If we change or cancel an order, we will try to reach you using the email, address or phone number on the order. We can also limit or refuse orders that look like they are from a dealer, reseller or distributor. You agree to give us current, complete and accurate account and purchase details, and to keep them updated — including your email and card details — so we can complete your orders and contact you.
We may give you access to third-party tools that we do not monitor or control, and we provide that access “as is” and “as available,” without any warranty or endorsement, and with no liability for your use of them. Using an optional tool is entirely at your own risk — check and accept the third-party provider’s own terms before you use it. Any new services or tools we add later are covered by these Terms too.
Some content, products or services we offer may include material from third parties, and some links on this site lead to third-party websites that are not affiliated with us. We do not check or vouch for their content or accuracy, and we are not liable for any harm from third-party materials, websites, goods or services. Review a third party’s own policies before you deal with them, and direct any complaint about their product straight to them.
If you send us comments, ideas, suggestions or other material — whether we asked for them or not, by any means — you agree that we can edit, copy, publish, distribute, translate and otherwise use them freely, with no obligation to keep them private, pay you for them, or respond to them. We may, but do not have to, monitor, edit or remove content we consider unlawful, offensive or otherwise objectionable, or that breaches someone’s rights or these Terms. You agree that your comments will not infringe anyone else’s rights, will not be unlawful, abusive or obscene, and will not carry a virus or other malware. You must not use a false email address, pretend to be someone else, or otherwise mislead us about where a comment came from. You are solely responsible for your comments and their accuracy, and we take no responsibility or liability for anything posted by you or anyone else.
Any personal information you give us through the store is handled under our Privacy Policy.
Our site can occasionally contain typos, inaccuracies or missing details — in product descriptions, pricing, promotions, delivery charges, delivery times or availability. We can correct these, or change information or cancel an order, at any time without notice, even after you have placed the order. We are not obliged to update or clarify information, including pricing, except where the law requires it, and a stated update date does not mean everything on the site has been revised.
In addition to anything else prohibited in these Terms, you must not use the site or its content to:
Breaking any of these rules can end your access to the Service or any related website.
We do not promise that the Service will be uninterrupted, on time, secure, error-free, accurate or reliable. From time to time we may remove or cancel the Service, in whole or part, for any length of time, without notice, and using it — or being unable to use it — is at your own risk. Except where we say otherwise, everything delivered through the Service is provided “as is” and “as available,” with none of the usual implied guarantees of merchantable quality, fitness for a particular purpose, durability, title or non-infringement.
In no case shall Al Aliyah Supermarket, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
If a third party makes a claim against us because you broke these Terms, the documents they reference, or someone else’s rights or the law, you agree to cover us — including our owners, staff, contractors and suppliers — for that claim and any reasonable legal fees it causes.
If any part of these Terms turns out to be unlawful, void or unenforceable, that part will still be enforced as far as the law allows, and if it must be removed, the rest of these Terms stay valid and enforceable.
Any obligation or liability either of us took on before these Terms end will survive that ending. These Terms stay in effect until you or we end them: you can end them any time by telling us you no longer want to use our Services, or simply by no longer using the site. If we believe you have broken any part of these Terms, we can end this agreement at any time without notice, refuse you access, and you remain liable for anything you owe up to that date.
If we do not enforce a right or provision here, that does not mean we have given it up. These Terms, together with any policy or rule we post about the Service, are the entire agreement between you and us, and replace any earlier agreement or discussion, written or spoken — including earlier versions of these Terms. If any part of these Terms is unclear, that will not automatically be read against whichever of us wrote it.
These Terms, and any separate agreement under which we provide you Services, are governed by the laws of the United Arab Emirates.
You can always find the current version of these Terms on this page. We can update, change or replace any part of them at any time by posting the change here, so check back periodically — continuing to use the site or the Service after a change means you accept it.
Questions about these Terms can be sent to us at info@alaliyah.ae.
